FAQ's | Duncan's Dog Co

How many dogs do you care for each day?

We’re licensed for up to 150 dogs, but on peak days we typically care for around 90. With over 40 acres of private woodland, every dog has space to explore, play, and roam freely.
Are you open on weekends?

Yes – we’re open 7 days a week! Weekend availability may be more limited, so we recommend booking in advance.
Do you operate on Bank Holidays?

Yes, Duncan's Dog Co operates on Bank Holidays, but please note that we do so with reduced numbers and adjusted routes, meaning our timing will differ from regular business days. While we strive to provide the same level of quality service, there may be changes in pickup and drop-off times.
What happens when it rains?

At Duncan's Dog Co, we believe that a little rain shouldn't dampen a dog's spirit. Even when it rains, the dogs still get to enjoy their woodland adventures safely. Our team ensures that all activities are conducted in a manner that keeps the dogs comfortable and engaged. For added convenience, we have indoor spaces where the dogs can play and exercise without interruption. After their adventures, we make sure that each dog is cleaned and wiped down thoroughly before being returned home, ensuring they are dry and cosy.
Do you offer overnight stays?

Yes – we provide sleepovers in the cosy home area of our daycare, perfect for dogs needing care while you’re away or those who just love extra cuddles.
Weekends (Saturday & Sunday)

No home collection or drop-off available. Owners must drop off and collect from our facility. Drop-Off: 8:00am – 10:00am Collection: 3:00pm – 5:00pm
Weekdays (Monday – Friday)

Home Collection & Drop-Off Morning collection: 7:30am – 9:00am Afternoon drop-off: 3:30pm – 5:00pm Direct Drop-Off to Our Facility Drop-Off: 7:30am – 9:30am Half Day Collection (local dogs only): 11:30am – 12:30pm Full Day Collection: 3:00pm – 6:00pm
Do I need to walk my dog before pick-up?

You don’t need to walk them, but please make sure they’ve had a wee and poo before collection to avoid any accidents in our cars.
Should I feed my dog before their day starts?

Yes – please feed your dog before 7:45am so they have time to digest before their woodland adventure.
Do you offer trial days?

Yes! All new dogs begin with a trial day to help them settle in. After their visit, you’ll receive a first day report card with feedback from our team.
Q: How do I make a booking?

To make a booking, simply visit our website and navigate to the 'Book Now' section. There, you can easily schedule, modify, or cancel your bookings on your own.